Chesed 24/7

Privacy Policy

Privacy Policy for Chesed 24/7 Website and App

Effective Date: September 30, 2024

Introduction
Chesed 24/7 (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about users of both our Chesed 24/7 website and Chesed 24/7 app (the “App”). By using our website or app, you agree to the terms outlined in this policy.

Website Privacy Policy
Information We Collect on the Website
When you visit our website or make a donation, we may collect:

Personal Information: Name, email address, mailing address, phone number, payment details.
Donation Information: Donation amount, donation history, donation preferences.
Website Data: IP address, browser type, device information, and pages visited on our website.
How We Use Website Information
The information collected on our website is used for:

Processing donations and issuing receipts.
Communicating with you about donations, news, or updates regarding Chesed 24/7.
Improving our website’s functionality and your experience.
Website Data Sharing
We do not sell or share your personal information with third parties, except:

When necessary to process your donation (e.g., payment processors).
As required by law or to protect the rights and safety of Chesed 24/7 and its users.

App Privacy Policy
Information We Collect on the App
When you use the Chesed 24/7 App, we may collect the following:

Personal Information: Such as your name, phone number, email address, and volunteer ID.
Location Data: To dispatch the nearest volunteers to calls for assistance.
Device Information: Information about the device you use to access the App, such as hardware model, operating system, and app version.
How We Use App Information
The information collected on our App is used to:

Facilitate dispatching calls to volunteers.
Communicate with you about volunteer tasks and App updates.
Improve the App’s functionality and user experience.

App Data Sharing
We do not sell or share your personal information, except as required by law or to facilitate efficient volunteer responses. Location data is only shared with the dispatch system for coordinating volunteer efforts.

General Data Security
We take reasonable steps to protect your data from unauthorized access, alteration, or destruction. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

Your Rights
Whether you are using our website or app, you have the right to:

Access the information we hold about you.
Request corrections or updates to your personal information.
Request the deletion of your data, subject to legal or operational constraints.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.

Third-Party Links
Our website and app may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and you should review their policies.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website and app, with the “Effective Date” updated accordingly.

Chesed 24/7
Email: support@chesed247.org
Phone: 347-354-1000

Terms of Service for Chesed 24/7 Donations

Effective Date: September 30, 2024

Acceptance of Terms
By making a donation through our website, you agree to comply with and be bound by the following terms and conditions.

Donation Payments
All donations are processed securely through third-party payment processors. You represent that the payment information provided is accurate, complete, and belongs to you or your organization.

Refund Policy
All donations are considered final. If you believe there was an error in processing your donation, please contact us within 30 days to request a correction or review.

Tax Deductions
Donations to Chesed 24/7 may be tax-deductible. A receipt will be issued for each donation. Please consult your tax advisor regarding the deductibility of your donation.

Privacy
Your privacy is important to us. Please review our Privacy Policy for details on how we collect and use personal information.

Intellectual Property
All content on the Chesed 24/7 website, including but not limited to text, graphics, and logos, is the intellectual property of Chesed 24/7. You may not use this content without permission.

Limitation of Liability
Chesed 24/7 shall not be held liable for any damages arising from your use of the website or donation platform, including but not limited to technical issues, errors, or delays.

Changes to the Terms
We may update these terms from time to time. Any changes will be effective immediately upon posting on our website.

Chesed 24/7
Email: support@chesed247.org
Phone: 347-354-1000

Privacy Policy

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